ProRehab's Mission is to provide innovative, efficient and effective outpatient rehabilitation that results in superior customer satisfaction and functional outcomes. We believe our responsibilities are to the patient who is a direct recipient of our services and to those providers who entrust their patients to us and finally, to those that reimburse us for our services. Our strong value system will enable us to effectively execute our responsibilities with respect and dignity for those we serve. In carrying out our day-to-day business we strive to:
- Treat our employees with respect, dignity and as an integral part
of the team.
- Follow the philosophy that our customers are the single most
important reason why the company exists.
- Be considered as stewards in our community.
Through a long-term commitment to this mission, we will be known as a company that believes in and follows the "Golden Rule," insists on giving our best effort in everything we undertake and meeting or exceeding expectations. Our customers, vendors, and employees see ProRehab as offering the finest services that reflect convenience, demonstrable quality and value.
ProRehab’s future is assured when we reach for the following:
- We reach objective goals—with the heaviest priority on the ultimate outcome as measured by patient loyalty
- We treat every patient, teammate, and stakeholder as a family member
- We are the Best First Choice for physical and occupational therapy due to our unparalleled service commitment within the clinic and community and clinical excellence.
- We value evidence-based practice in medicine and business
- We make doing business with us easy, fun, and memorable
The focus of what we do: ProRehab exists to make provide professional rehabilitation that results in the ultimate outcome—a more healthy, highly engaged, and loyal patient
- Unprecedented Clinical Excellence: Excellence defined by outcomes, use of current best evidence, accountability, and on-going education.
- Unequalled Family: We treat each other and our patients with compassion, tolerance, and support.
- Unyielding Service: Unyielding servant’s attitude of selflessness and humility toward those lives we touch.
- Unending Passion: Unending passionate pursuit of our mission.
- Unwavering Commitment: Unwavering commitment to honesty, integrity, and ethics in all we do.
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